04/2/13

An Open Letter on ICT Issues to President Uhuru and Dep. President Ruto

Dear Mr. President and Deputy President

As you embark on your journey to transform Kenya into a Digital Country here are a few suggestions, humby submitted:-

1. The idea of giving every child a laptop is a good one but it must be followed by real efforts to encourage and incubate local content otherwise we will loose control of what our children read.

2. We have made great efforts in improving ICT infrastructure but alot still needs to be done. Some great initiatives have already been started. They need your personal attention:-

a. KENET – Kenya Education Network (KENET) is a National Research and Education Network that promotes the use of ICT in Teaching, Learning and Research in Higher Education Institutions in Kenya. KENET is already rolling out high speed internet in Universities. This needs to be expanded to all institutions of learning. It is a shame for example that schools in informal settlements do not have either computers or internet access in Nairobi. I shudder to think what happens when we move beyond Nairobi.

b. The Universal Access Fund – The Kenya Communications (Amendment) Act, 2009, provides for the establishment of a Universal Service Fund (USF), administered and managed by CCK. The purpose of the Fund is to support widespread access to ICT services, promote capacity building and innovations in ICT services in the country. Sources of Funds come from Licensees, appropriations form Government as well as grants and donations. The USF act of 2009 has been just that….an Act until recently when the Board was constituted. I humbly ask that this be in your To Do List for the forseeable future.

c. Husband the formation of the new Independent Communications Commission of Kenya (ICCK) which will replace the current CCK. This is in line with the new constitution and will go a long way in adding much needed gravitas in the regulation of this important sector (Which I daresay your campaign ably borrowed from during the electioneering period with the word ‘Digital’). This new look ICCK will have seven commissioners selected through competitive interview process by the Public Service Commission and the names forwarded to the President for final approval. Each of the Commissioners will have specific roles like compliance, spectrum among other roles.

d. Enhance the Ministry of Information and ensure that the Technocrats leading it are steeped in the industry, have a track record and able to navigate and steer the country to truly be the Silicon Savannah of Africa.

3. Without a strong educational infrastructure and a culture of learning all the above will be for nought. I humby request that we relook closely the current practice of turning all Polytechnics into Universities. There is a place for all in the educational space. We need academics, enterpreneurs, professional managers and artisans for us to move this great nation of ours towards Vision 2030. We must ensure that the whole educational ecosystem serves all these different needs.

4. We must inculcate and encourage a research oriented Higher Education (Universities) system deeply entrenched in social needs, business, health etc. Universities should not be set up as profit centres but centres of excellence where we go to draw from to feed our various needs. Businesses should be encouraged to partner with Universities to bring out the best talent and ideas for our country. I am sure that there are other issues to be dealt with but I humbly submit that this would be a good starting point.

Ali Hussein Kassim

 

03/28/13

ARE WE THROWING THE BABY WITH THE BATH WATER?

Voltaire, the Famous French Historian and Philosopher once said

“I do not agree with what you have to say, but I’ll defend to the death your right to say it.”

I am writing this post due to the interesting times that we live in. There is a lot of emotions, bigotry, outright tribalism and jingoism being bandied around the country in many channels – Online responses to media stories, FM Station talk shows, social media, work places, bars etc. Whilst I abore the very nature of some of the discussions we have fought too hard for freedom of expression and association to blanketly condemn everything whole sale.

I have just read a story in today’s nation titled ’14 Bloggers linked to hate messages’.

14 Bloggers linked to hate messages

The gist of the story is that the bloggers are using the anonymity of the internet to spread hate, tribalism etc.and they are being ‘hunted down’ like rabid dogs. What I found interesting is this particular paragraph:-

Mr Robert Alai, a well-known blogger was on Tuesday charged with posting “annoying” statements on social media sites, Twitter and Facebook.

For those of us who follow Robert on Social Media you may be forgiven if you think he is the ‘Village Mad Man’. However he is a Kenyan and has a right to free speech. I do not excuse some of the stuff being posted online but I sincerely do hope that when one is being charged at our law courts the charge sheet does not say that he or she is charged in court for posting ‘Annoying Statements’!!

A few months ago Eric Hershman (whiteafrican.com) posted a blog defending Robert’s right to his unique brand of ‘journalism’ and I am one of those who commented on the blog saying that one needs to take responsibility for his actions.

Kenya’s Slippery Slope to Censorship

Now I see where Eric was going… Oh the power of Retrospection.

I urge the Powers That Be to delicately balance and be circumspect on how they use the tools of state lest we run rough shod on the very freedoms that allow us to freely comment, post online our opinions. As Voltaire said – I may not agree with what you say but I will defend to the death your right to say it.

Let us all take a step back and ensure that we do not fall victim to the tyranny of the few who have decided to interpret for us what is good or bad for our beloved nation.

01/21/13

Why its a good thing Kenya didn’t sign the new ITRs at WCIT12 in Dubai

In mid-December 2012 more than 180 nations gathered in Dubai (Dubbed WCIT – World Conference on International Telecommunications) to deliberate on an obscure treaty last updated in 1988 called the ITRs. In a nutshell the ITRs are supposed to facilitate global interconnection and interoperability of telecommunications traffic across national borders. This scenario worked well when most countries had one or two telecommunication companies that were usually government owned or in the very least heavily regulated and protected. The main bone of contention in the new ITR proposals was changing how the internet is currently operated and governed to give governments the world over almost total exclusivity in managing this very important resource.

In trying to redefine the new dispensation where most government owned Telcos have gone the way of the dinosaur the International Telecommunications Union tried to muscle in to the new communication platform – The Internet – and tried to structure the new ITRs to enable governments to have total control of how the internet operates and is regulated. The only problem with this new thinking was that the very essence of the success of the internet has been due to a very dynamic multi-stakeholder governance system that involved governments, private sector players and Non-Governmental Agencies the world over.

One of the key motivations of the proponents of this proposed new dispensation was to protect Telcos from the vagaries of rampant competition. From a Kenyan perspective this didn’t make sense at all since most Telcos now have little or nothing to do with Kenyan ownership as shown below:-

1. Safaricom – Kenya Govt:25%; Vodafone:35% institutional and retail investors 40%
2. Orange – Kenya Govt: 49%; Orange: 51%
3. Yu mobile : Essar Holdings majority stake
4. Airtel – 95% Bharti Airtel; 5% Sameer Investments

The trend of ownership (Read Private Sector, Foreign) is replicated more or less across Africa. So my question then would be to whose benefit would the Africa Common Position (AfCPs) at the WCIT have been for? Because this intended to replicate the old regime to include the Internet.

It is particularly telling that the AfCPs were a knock off of the ETNO (European Telecommunications Network Operators) which were more or less rejected by the vast majority of the European countries who declined to sign off on the ITRs at WCIT. So whose fooling who here? Were we inadvertently supporting multinational European Telcos agenda which their own countries had rejected?

Some African countries (especially South Africa) accused Kenya of being a turncoat and not supporting the AfCPs. The question that begged an answer then was at what point did Kenya have its own agenda before incorporating the AfCPs?
Geopolitical considerations also allude to self preservation as a nation which precludes a nation state having an agenda to protect hence looking for allies within the geopolitical arena. So the question that still remains to be answered is:-

What was Kenya’s position precluding the agreement to support the AfCPs?
Kenya has become the poster child of the Multi-stakeholder governance structures that has seen the Internet blossom into the mass communication tool it is today. It is my humble opinion that if we had signed the ITRs as currently written it would have been a betrayal of the highest order to mostly ourselves. We are at the cusp of great things and we must continue to balance the needs of the business environment, human rights and policy making in matters that affect the current status of governance of the Internet.

Has Kenya lost in this case by not signing the ITRs? My answer to that is another question.

Is the majority always right? Would we jump to our deaths because our neighbors have done so and justify it by saying it is right because everybody else has jumped?

As the late George Saitoti once famously said ‘ There comes a time when the nation is much more important..’

I am proud to be a Kenyan at this juncture of the History of the Internet and I’m particularly proud of Dr.Ndemo for showing the kind of leadership and strength of purpose under immense pressure from a number of powerful forces across the continent.

11/13/12

Net Neutrality and its Implications for Africa (A Kenyan Perspective)

As the debate on whether the current status quo of how the internet is governed (see my earlier postings on internet governance) thought I would pen some thoughts on Net Neutrality as a way to get our minds thinking ahead of today morning’s Kenya Stakeholders Meeting on WCIT-12 (World Conference on International Telecommunications to be held in Dubai, December 2012)at the Grand Regency.

According to Wikipedia Net Neutrality is defined thus:-

*Network neutrality* (also *net neutrality*, *Internet neutrality*) is a principle http://en.wikipedia.org/wiki/Principle that advocates government regulation of Internet service providers ,[1] preventing ISPs from restricting consumers’ access to networks that participate in the Internet http://en.wikipedia.org/wiki/Internet. Specifically, network neutrality would prevent restrictions on content, sites, platforms, types of equipment that may be attached, and modes of communication. Network owners can’t interfere with content, applications, services, and devices of users’ choice and remains open to all users and uses.

Since the early 2000s, advocates of net neutrality and associated rules have raised concerns about the ability of broadband providers to use their last mile http://en.wikipedia.org/wiki/Last_mile infrastructure to block Internet applications and content (e.g. websites, services, and protocols), and even block out competitors. (The term “net neutrality” didn’t come into popular use until several years later, however.) The possibility of regulations designed to mandate the neutrality of the Internet has been subject to fierce debate, especially in the United States.

Neutrality proponents claim that telecom companies seek to impose a tiered service http://en.wikipedia.org/wiki/Tiered_service model in order to control the pipeline and thereby remove competition, create artificial scarcity http://en.wikipedia.org/wiki/Artificial_scarcity, and oblige subscribers to buy their otherwise uncompetitive services. Many believe net neutrality to be primarily important as a preservation of current freedoms. [5] http://en.wikipedia.org/wiki/Network_neutrality#cite_note-no-tolls-5 Vinton Cerf http://en.wikipedia.org/wiki/Vinton_Cerf, considered a “father of the Internet” and co-inventor of the Internet Protocol, Tim Berners-Lee, creator of the Web, and many others have spoken out in favor of network neutrality.

Opponents of net neutrality claim that broadband service providers have no plans to block content or degrade network performance.[8] Despite this claim, there has been a single case where an Internet service provider, Comcast, intentionally slowed peer-to-peer (P2P) communications.[9] Still other companies have begun to use deep packet inspection to discriminate against P2P, FTP, and online games, instituting a cell-phone style billing system of overages, free-to-telecom “value added” services, and bundling.[10] Critics of net neutrality also argue that data discrimination of some kinds, particularly to guarantee quality of service, is not problematic, but is actually highly desirable. Bob Kahn, co-inventor of the Internet Protocol, has called the term net neutrality a “slogan” and states that he opposes establishing it, but he admits that he is against the fragmentation of the net whenever this becomes excluding to other participants.[11] Opponents of net neutrality regulation also argue that the best solution to discrimination by broadband providers is to encourage greater competition among such providers, which is currently limited in many areas.[12]

http://en.wikipedia.org/wiki/Network_neutrality

Africa’s position seeks to basically overturn the current status quo on Net Neutrality.

So what does the Africa Position on ITRs (International Telecommunications Regulations) mean to us?

From the proposal one can deduce that we now intend to turn around Net Neutrality on its head and give ISPs/Telcos a legal standing to charge content providers and application service providers for the privilege of their customers to access any website.

What would be the effect of this? As I said in my earlier posting the principle around this is flawed. Why? Because this opens up the opportunity for discrimination and anti-competitive tendencies. We are aware now that some Telcos and ISPs are moving into Content Provision through the Triple Play Mantra (TV, Phone and Internet). What is to stop discrimination in the guise of competition? We must be careful that we do not put a regulator’s stamp in a competitiveness environment in favor of one player /industry against another.

Nation, Standard, Citizen, Iqra, Google, CIO East Africa, Ma3Racer, Pesapal, Facebook, Twitter etc will all then be bundled together and the prerogative of the ISP/Telco will be what rules and NOT Market Conditions.

I have argued before about the ISP/Telco space and whether the current scenario calls for a re-thinking of the business as usual model. There seems to be a tacit agreement that something is amiss where some players (the majority it seems) seem to be bleeding red ink. I cannot presume to be an expert in this space but could the logical step be one of sharing infrastructure to reduce Capex as opposed to everyone running around digging up the whole country in an ‘arms race’? Is this an area where the regulator can assist? There is a legend around how Dr.Ndemo (Permanent Secretary, Ministry of Information & Communication) managed to get the first undersea cable landed in Nairobi despite industry not pulling in the same direction (I don’t know how true or false this is but the fact that it is being bandied around is in itself a red flag). I suggested possibly that the industry may want to embrace the Principles of ‘Frenemy’?

Let’s ensure we maintain the current status quo that has enabled innovation and entreprenuership in the ICT Sector to blossom. The current discourse about whether ‘Silicon Savannah’ needs to grow up and move towards creating viable and sustainable businesses is what we should discuss NOT seek to change the very environment that made this possible.

I urge all stakeholders to vigorously get involved in this critical discussion on the future of Internet Governance.

09/18/12

The state of Internet access in our schools & Kenya’s Global Ranking in a hyper-connected world

Last week I visited a school run by an NGO called New Dawn Kenya www.newdawnkenya.com. The school is in an informal settlement in the affluent Runda residential area. The appetite for education and knowledge among the students was a thing of beauty to see. These are extremely disadvantaged young people with an insatiable thirst for knowledge.

What struck home for me was that the majority of them had never accessed information on the Internet. This issue is an emotional one for me. As a hyper-connected Kenyan I have always taken for granted access to the Internet for the last few years. Over the last few years Internet usage and penetration levels have increased phenomenally.

Kenya records 95.63 % increase in Internet use over the last 12 months

What is sad about this phenomenally encouraging story is that it seems that this growth hasn’t penetrated to the less advantaged population in Kenya. It is a state of affairs that cannot be allowed to continue for much longer if we are to achieve our vision of becoming a middle class economy country by 2030 according to Vision 2030.

According to a story in Mashable.com:-

Is Internet access and online freedom of expression a basic human right? The United Nations’ Human Rights Council unanimously backed that notion in a resolution on Thursday.

The resolution says that all people should be allowed to connect to and express themselves freely on the Internet. All 47 members of the Human Rights Council, including notoriously censorship-prone countries such as China and Cuba, signed the resolution.

UN declares access to the Internet a Human Rights

There are proponents and opponents of this new move by the UN. Lets set aside these two arguments for a moment and see where a nation’s competitive advantage in today’s hyper-connected world comes from.

According to the World Economic Forum there are 12 Pillars that measure a country’s competitiveness. These pillars encompass a number of principals which include encompass theories such as specialisation and the division of labor to neoclassical economists’ emphasis on investment in physical capital and infrastructure and, more recently, to interest in other mechanisms such as education and training, technological progress, macroeconomic stability, good governance, firm sophistication, and market efficiency, among others. These 12 Pillars then are:-

Note: These Pillars are replicated below courtesy of the World Economic Forum

1. Institutions
The institutional environment is determined by the legal and administrative framework within which individuals, firms, and governments interact to generate wealth.

2. Second pillar: Infrastructure
A well-developed transport and communications infrastructure network is a prerequisite for country’s competitiveness and cannot be emphasised enough.

3. Third pillar: Macroeconomic environment
The stability of the macroeconomic environment is important for business and, therefore, is important for the overall competitiveness of a country.

4. Fourth pillar: Health and primary education
A healthy workforce is vital to a country’s competitiveness and wellbeing. Poor health leads to significant costs to business, as sick workers are often absent or operate at lower levels of efficiency. Investment in the provision of health services is thus critical for clear economic, as well as moral, considerations.
In addition to health, this pillar takes into account the quantity and quality of the basic education received by the population, which is increasingly important in today’s economy. Basic education increases the efficiency of each individual worker. Moreover, workers who have received little formal education can carry out only simple manual tasks and find it much more difficult to adapt to more advanced production processes and techniques. Lack of basic education can therefore become a constraint on business development, with firms finding it difficult to move up the value chain by producing more sophisticated or value-intensive products.

5. Fifth pillar: Higher education and training
Quality higher education and training is crucial for economies that want to move up the value chain beyond simple production processes and products.In particular, today’s globalizing economy requires countries to nurture pools of well-educated workers who are able to adapt rapidly to their changing environment and the evolving needs of the production system. This pillar measures secondary and tertiary enrollment rates as well as the quality of education as evaluated by the business community.

6. Sixth pillar: Goods market efficiency
Countries with efficient goods markets are well positioned to produce the right mix of products and services given their particular supply-and-demand conditions, as well as to ensure that these goods can be most effectively traded in the economy. Healthy market competition, both domestic and foreign, is important in driving market efficiency and thus business productivity by ensuring that the most efficient firms, producing goods demanded by the market, are those that thrive.

7. Seventh pillar: Labor market efficiency
The efficiency and flexibility of the labor market are critical for ensuring that workers are allocated to their most efficient use in the economy and provided with incentives to give their best effort in their jobs. Labor markets must therefore have the flexibility to shift workers from one economic activity to another rapidly and at low cost, and to allow for wage fluctuations without much social disruption.13 The importance of the latter has been dramatically highlighted by the re- cent events in Arab countries, where high youth unemployment sparked social unrest in Tunisia that spread across the region.

8. Eighth pillar: Financial market development
The recent economic crisis has highlighted the central role of a sound and well-functioning financial sector for economic activities. An efficient financial sector allocates the resources saved by a nation’s citizens, as well as those entering the economy from abroad, to their most productive uses. It channels resources to those entrepreneurial or investment projects with the highest expected rates of return rather than to the politically connected. A thorough and proper assessment of risk is therefore a key ingredient of a sound financial market.

9. Ninth pillar: Technological readiness
In today’s globalized world, technology is increasingly essential for firms to compete and prosper. The technological readiness pillar measures the agility with which an economy adopts existing technologies to enhance the productivity of its industries, with specific emphasis on its capacity to fully leverage information and communication technologies (ICT) in daily activities and production processes for increased efficiency and competitiveness. ICT has evolved into the “general purpose technology” of our time, given the critical spillovers to the other economic sectors and their role as industry wide enabling infrastructure. Therefore ICT access and usage are key enablers of countries’ overall technological readiness.

10. Tenth pillar: Market size
The size of the market affects productivity since large markets allow firms to exploit economies of scale. Traditionally, the markets available to firms have been constrained by national borders. In the era of globalization, international markets have become a substitute for domestic markets, especially for small countries. There is vast empirical evidence showing that trade openness is positively associated with growth. Even if some recent research casts doubts on the robustness of this relationship, there is a general sense that trade has a positive effect on growth, especially for countries with small domestic markets.

11. Eleventh pillar: Business sophistication
There is no doubt that sophisticated business practices are conducive to higher efficiency in the production of goods and services. Business sophistication concerns two elements that are intricately linked: the quality of a country’s overall business networks and the quality of individual firms’ operations and strategies.

12. Twelfth pillar: Innovation
The final pillar of competitiveness is technological innovation. Although substantial gains can be obtained by improving institutions, building infrastructure, reducing macroeconomic instability, or improving human capital, all these factors eventually seem to run into diminishing returns. The same is true for the efficiency of the labor, financial, and goods markets. In the long run, standards of living can be enhanced only by technological innovation. Innovation is particularly important for economies as they approach the frontiers of knowledge and the possibility of integrating and adapting exogenous technologies tends to disappear.

So based on these pillars what can we conclude? According to this report and by any other deduction there is a strong correlation between these pillars. Kenya is now at the forefront of innovations when it comes to ICT, especially in the mobile apps sub-sector. Education, the foundational one is key to ensuring that a competitive advantage in this space is maintained and enhanced. This will be what differentiates us. Access to ICT is something that can no longer be optional. How then can we as a nation keen on moving to the next level of development even entertain the notion that a part of our society has no access to the development tools necessary for productivity while the affluent part – sometimes a few hundred meters away enjoy high speed connectivity? This is a recipe for disaster that cannot be allowed to continue for much longer.

We must empower our institutions to deliver services that they were set up to deliver. KENET is one such institution. According to its website KENET :- Kenya Education Network (KENET) is a National Research and Education Network that promotes the use of ICT in Teaching, Learning and Research in Higher Education Institutions in Kenya.
KENET aims to interconnect all the Universities, Tertiary and Research Institutions in Kenya by setting up a cost effective and sustainable private network with high speed access to the global Internet. KENET also facilitates electronic communication among students and faculties in member institutions, share learning and teaching resources by collaboration in Research and Development of Educational content. How far has this been achieved? In my humble opinion whatever budget it operates on it must be quadrupled and made an integral part of Vision 2030.

20120918-052950.jpg

09/11/12

Internet Governance & Freedom from an African Perspective, Part II

I have had the good fortune of attending two East African Internet Governance Forums in Nairobi this year. One was the Kenya IGF and the other the East African IGF. What I must say is that our region is very attune to all things Governance and Freedom as pertains to the internet. The Government was well represented by Dr.Bitange Ndemo, Esther Wanjau of eGovernment and Michael Katundu of the CCK. Other industry players like ISOC, Kenya Chapter were also represented. There were a few representatives from the business side like myself. Missing in action were the major Telcos from the East African Region. If you read my Part I of this posting you would know that these are what are known as Intermediaries.

It was clear during the deliberations that the issue of Internet Governance and  Freedom is still considered an elitist vocation that doesn’t affect businesses and individuals. Yet recent events in the country contradict these assertions.

In the last one month two prominent Kenyan bloggers  have been arrested and arraigned in court charged with misusing or abusing social media channels – one was charged with defamation and abuse while the other was charged with intercepting corporate emails and publishing them on his blog.

The whiteafrican blog (wwww.whiteafrican.com) had a very informative posting on this issue. The question that was posed is that was this a form of censorship and should we be very afraid at this turn of events?  Are we on the slippery slop towards censorship?

Should bloggers be held responsible to the rule of law that applies to their mainstream cousins? Journalists who have to cross check and ensure that what they are writing is not libelous but also passes master as the ‘gospel’ truth?  I ask why not? The minute you  decide to put personal views and rumblings for all and sundry to read and comment on shouldn’t you then take personal responsibility?  This then is the paradox of Internet Governance & Freedom and the Freedom  of Speech and Expression as enshrined in our Constitution. These two cases before our courts will set the precedence on how we behave online going forward. I have an intrisinc trust in our justice system to treat these issues with the importance they deserve.

During this time I have had the opportunity to also contribute to the governance issues going on at KeNIC. I shall not dwell much on this issue as I have amply covered it in an early posting in this blog. Suffice it to say though that the very freedoms of expression and the power of the Internet and the networks it spawns were very instrumental  in bringing to the fore the issues bedeviling that organization. I’m humbled to have played a small part in this saga to ensure the organisation stays on the right path of corporate governance.

Governments and organisations worldwide are preparing for the Dubai World Conference on International Telecommunications also referred to as WCIT. This gathering of talking heads will be deliberating on the International Telecommunication Regulations (ITRs) that serve as the binding global treaty governing the way International voice, data & video traffic is handled and which lay the foundation for ongoing innovation and market growth.  The ITRs were last negotiated in Melbourne, Australia in 1988 and there’s growing consensus that they need to be updated to reflect the dramatically different ICT landscape.

How this will play out is anybody’s guess. One thing is certain though. Things on the ground are very fluid and the initiative has long moved from governments to individuals  and corporations.

Last month The Internet Association was launched in the US. Billed as the first Industry Trade Association it’s membership is still unknown. Unofficially  though Google, Amazon, Facebook and eBay are rumored to be among its Charter Members. We will know more after its official launch on September 19th. It’s key motivation according to Michael Beckerman, a Washington insider and its first CEO, is that the Stop Online Piracy Act and Protect IP Act served as a wake-up call to the industry.

Can we in Africa start acting proactively to ensure that the freedoms and innovation space that have been spawned by the Internet remain sacrosanct?

09/10/12

Safaricom Internet Bundles & Expiry Dates

 

I hate to gripe about these issues..We are now sounding like scratched LP Records (for those on the right side of 40 you may remember LPs? :-) )…

While browsing at home I decided to check my Safaricom bundle balance and this is the message I got from the SMS response:-

Current Data Bundle: 1448.49MB, expiry 07-10-2012; Night Shift Data: 750MB, expiry 14-09-2012.

1. Why should my bundle even have an expiry date?? I thought Safaricom assured us that this business of expiration dates for bundles bought was a thing of the past?

2. I know for certain that the so called ‘Night Shift Data’ promotion that Safaricom has been running has an expiry date. Last week this bonus mysteriously disappeared from my modem number.

Now I know that this isn’t right. Can someone from Safaricom resolve this issue?

Unfortunately I am resolving to bring out my frustrations because Safaricom is the only network that has 3G coverage at my residence. If I had a choice I wouldn’t even be writing this post. I gave up long ago on Orange, Airtel and yu even coming close to giving us the kind of coverage that Safaricom does. If only Safaricom can behave like a reasonable Corporate Citizen (Are you listening Safaricom?)…

I appeal to Zuku to hasten their role out to my area then I can stop writing these frustrating postings.

Follow these discussions on KICTANet:-

http://www.kictanet.or.ke/?p=11913

Disgruntled locked Safaricom customer

08/15/12

Corporate Governance at KeNIC and way forward for governance at the .ke Registry

This posting is informed by several online discussions on the Kenya ICT Network (KICTANET) online mailing list and a Business Daily story on Kenya Network Information Centre (KeNIC) of which I was a board member until April 2012.

I feel that as a former board member I cannot let this news report in the Business Daily go unanswered. In the interest of balanced reporting allow me to state the following:

More Government involvement I guess is something that had to happen. Not sure its necessarily a good thing.

The current board composition beyond what the Business Daily reported is that Government has defacto 5 Board seats at KeNIC – 3 from CCK – Lucky Waendi (who resigned almost immediately after I did. The resignation of Lucky is telling since it came after a month where her Directorship was withdrawn by CCK only to be reinstated after the then Chairperson of KeNIC, Alice Munyua was mandated by the full board to seek audience with the CCK Ag DG to reconsider her withdrawal as she provided valuably Company  Secretarial duties. Although this slot on the Board remains empty, technically it can still be filled). The other directors representing CCK at KeNIC are Michael Katundu and the Director General. Government is also represented by someone from the eGovernment Secretariat. In addition to the new appointment from the Ministry of Information & Communication we now have at least technically 5 Government Representatives on the Board of KeNIC.

07/4/12

Internet Governance & Freedom from an African Perspective, Part I

Recently there have been various stories in international media about Ethiopia shutting down VOIP Services including Skype, Google Talk etc. The international press has been awash with stories and scenarios about how this development in Ethiopia will play out. Which brings me to my pet subject of Internet Governance and Freedom from an African Perspective.
A lot has been said and bandied around about this subject. Most of it coached in acronyms and Non-Governmental Organization speak of interventions and log-frames.

So what is Internet Governance & Freedom from a business and layman’s perspective? And why should you care about it? To explain this exhaustively we must go to the beginning. To the rise of the Internet itself as a mass media tool of choice. Most of us may not appreciate this but the fact is that without Government and Private Sector Partnership the Internet as we know it today will not exist.

According to Wikipedia Internet Governance is the development and application of shared principles, norms, rules, decision-making procedures, and programs that shape the evolution and use of the Internet.

We will now examine how the Internet was and is currently governed, some of the controversies that occurred along the way, and the ongoing debates about how the Internet should or should not be governed in the future. Continue reading

06/21/12

Glad to get on to the Blogging Bandwagon

This is my first ever blog. Long overdue! And it comes at an opportune moment in my life.

How do I describe myself? I am a proud father, husband and entrepreneur.

Hashim, Tats, Imran & Samya

My professional journey started with working for my dad on the family farm and sawmill in Kilifi county, Kenya. Through this I have been fortunate to have worked in a myriad of industries from motor distribution to IT & Marketing Services.

After two decades of employment and failed entrepreneurship and employment and now back to entrepreneurship I have had the good fortune to work with amazing people. My full professional profile can be found in my public LinkedIn page:-

http://ke.linkedin.com/in/alihkassim

In July last year, myself and two partners, Ken Kariuki, formerly of Khweza Consulting and Bhaiju Shah of Tele2media UK came together and formed Telemedia Africa Ltd. Telemedia is a consulting company based in the UK and Kenya with a specialty of delivering innovative solutions for our clients. Our solutions help companies enhance their web and mobile presence by effectively deploying robust technologies including financial systems, content management, collaboration, marketing and analytics, mobile and social media and promote customer acquisition and affinity via interactive and collaborative web deployments. Our services include Web & Mobile Strategy, User Experience Design, Technology Services, and Content Services. Continue reading